Much of our business comes from word-of-mouth referrals. These customers believe in what their friends have told them about CityBoxes that they will call us to book an order. Makes sense, right?
So it always surprises us when people don’t bother to check online for reviews of businesses (or even just Googling them) before committing to use them. We always ask our customers to consider writing a review of us on HomeStars, to give others confidence in our service. HomeStars vets every single review to ensure that it is a valid one (many review sites don’t filter reviews and many businesses will ask friends and family to write reviews to boost their rating). Just because a business comes across as legitimate and professional on a website or in an ad, doesn’t mean they are. Customers know the truth.
We pride ourselves on excellent service. We think it’s what truly sets us apart from our competitors who rent moving boxes in Toronto. We love meeting new people and hearing their stories – it’s their stories that make our lives interesting! We know price is a very important decision factor for potential customers. We are definitely competitive on that front. But what customers will really remember us for is our service: friendly, flexible, helpful and honest. Read our reviews on HomeStars – these will give you a pretty accurate picture of what we try to give our customers day in, day out. A box is just a commodity; service is a personal fingerprint.
Thank you to all our customers who have referred new business to us. You are our most valuable method of advertising!